You may return new, undamaged items within 15 days of delivery for a full refund, not including shipping.
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.
If you need to return or exchange an item, please Contact Us or email Info@TheC4.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If there is ever an issue with our products, even after our return policy has expired, we ask that you contact us. We encourage feedback, and customer satisfaction is important to us. Please contact Info@TheC4.com.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. You will receive an automatic tracking number via email once your order has shipped.
Customer information is collected for the purpose of processing your order. This information is kept confidential and is not shared.